Category Connoisseurs vs. Brand Advocates

In Youngme Moon’s captivating book Different: Escaping the Competitive Herd, she posits that product categories have augmented benefits beyond the average consumer’s ability to tell the difference between any two brands. For example, take toothpaste. When in the toothpaste isle at the grocery store a consumer sees whitening, tartar control, natural, anti-cavity, fluoride, and bad-breath-fighting Read more…

2012 Marketing Planning - 4 Business Realities to Consider, Parts 3 and 4

Business Realities 01012

2012 Marketing Planning – 4 Business Realities to Consider, Parts 3 and Read more…

2012 Marketing Planning – 4 Business Realities to Consider when Planning

In this four-part series I will share real business challenges we encounter in the organizations we work with and suggest how you might look at your business, staff and marketing endeavors differently with the goal of creating a more realistic and effective 2012. REALITY 2 – Invest in Human Resources It sounds so trite, so Read more…

Monitoring Your Monitoring: Changes in Social Media Listening

If you are monitoring various social media to catch conversations relevant to your brand, clients or hobby, you have probably set up some standing searches that deliver results to you via RSS or email (e.g. Google Alerts).  You may also think that once these searches are set up and running, your hard work is done. Read more…

4 Considerations for Selecting a Social Media Listening System

Strategy There is an astonishing array of tools available for businesses of all sizes, with prices ranging from free to thousands of dollars per month. It is essential to have a listening strategy in place before throwing resources towards an expensive system which, without proper optimization, could potentially produce a deluge of data and result Read more…

Yes: In Response to Seth Godin's No.

Yes, we take exceptional and well-endowed clients who are willing to change if change will be productive. Yes, we can do that if you can pay for it. Yes, we can crack that exceptionally tough market if you’re willing to fund our research and efforts. Yes, we have principles that will not bend. Yes, I Read more…

2012 Marketing Planning – 4 Business Realities to Consider when Planning

I call 2012 the Year of Business Realities.  We have weathered the bad economy for some years now, faced our own business mortality and somehow survived.  An honest evaluation of the near future must include the resignation that things aren’t going to get significantly better anytime soon.  So as we plan for 2012 it’s important Read more…

Yahoo Pipes in Transition: A New Sales Model?

Here at Mambo Media, we have had occasion to use a free app developed by Yahoo called Pipes (pipes.yahoo.com). Pipes is a clever system for aggregating, sorting and filtering content from the web using  an easy-to-learn interface that allows wide-ranging customization. This week, Yahoo is “upgrading” Pipes to run on a more efficient platform, but Read more…

Netflix Brand Loss: How to Preserve Your Brand Equity

Now that we’ve had some time to let the Netflix price increase backlash settle, we’d like to explain how an organized crisis communication plan would have saved Netflix some of their brand equity. Netflix’s Business Problem Up until now, movie studios sold the streaming licensing rights to Netflix for less than they were worth. However, those Read more…

Event Lead Nurturing Checklist: Before, During, After

Whew, the big event you’ve been working on for months is finally over. People registered, some of them attended, and you emailed them a “thank you.” But did you integrate lead nurturing into your event? Did you take advantage of your opportunity to build trust with individuals and convert prospects? At Mambo, we approach events Read more…

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